Junction Computer Services PRIVACY, COPYRIGHT AND TERMS POLICY
www.junctioncomputer.com.au
Junction Computer Services is committed to providing you with the best possible service. Junction Computer Services is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information. However, web forms submitted to Junction Computer Services through www.junctioncomputer.com.au require the user (you) to submit personally identifiable information. This may include but is not limited to your name, email address and contact phone number.
Sharing of your personal information
Junction Computer Services does not share any personally identifiable information collected of our website with third parties for advertising or marketing purposes. Junction Computer Services takes reasonable steps to ensure that this information is kept private and confidential. This user information may be stored by Junction Computer Services for the purpose of providing information as per the user’s request.
When registering on this site Junction Computer Services will require your name, company name, contact number(s) and addresses for mailing and delivery. This information will not be shared with third parties other than when expressly required to process an order with a manufacturer, distributor or shipping carrier.
Junction Computer Services may use this information to send out email’s from time to time regarding company or product information. You may unsubscribe from this service at any time.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
Changes to this Privacy Policy
Junction Computer Services reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Contacting Us
Junction Computer Services welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday. Email: service@junction3.com.au
Copyright
All website design, text, graphics, music, video content and the selection and arrangement thereof, are the sole property and copyright of Junction Computer Services. Permission is granted to electronically copy and to print in hard copy sections of this website for the sole purpose of gathering information on Junction Computer Services. Any other use of materials on this website, including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of Junction Computer Services is strictly prohibited. Copyrights for photographs used on this website from third parties may not be reproduced in any form without prior permission from the creators.
Warranty Policy
Junction Computer Services provide full hardware warranty on any item purchased. All parts purchased from Junction Computer Services are sold with the full manufacturer’s warranty.
Junction Computer Services provide onsite warranty for all purchases to the following linked POSTCODES. All other areas that are not defined in the postcodes below are required to ship items via Australia Post back to Junction Computer Services.
Warranty does not include restoration of personal data , software applications, re-connection of peripheral devices or settings. It is the customer’s responsibility to backup such data. Junction Computer Services is not responsible for data loss however caused.
For consumers, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Your consumer rights may be found at www.consumerlaw.gov.au
Certain manufactures provide direct warranty servicing to the customer. In these instances Junction Computer Services will offer you the option of dealing with the manufacturer directly or Junction Computer Services.
A service fee will apply for all non warranty work performed by Junction Computer Services. Junction Computer Services will also pass on any costs to the customer charged by the manufacturer or their repair agent if no fault is found with the product or the product has been damaged due to misuse, negligent use or abnormal use.
Refund Policy
As a consumer, you are legally entitled to a refund, exchange or repair from the place of purchase if the goods you purchase:
Have a fault you did not know about when you bought it
Is not the same as the seller or advertisement described
Does not do the job you were led to believe it would
Does not match the sample
Does not last a reasonable amount of time, given the price you paid.
If you receive a service that is not of a standard that a reasonable person would expect, you are entitled to a refund or free repeat service.
If you partially use or benefit from the goods or service before a fault or problem develops, the trader can negotiate with you for a partial refund or other compensation.
You are not entitled to a refund from the place of purchase if you:
Cannot prove you purchased the item (for example, by using a receipt or bank statement that shows the purchase) from the store.
Realise you can’t afford the goods.
Change your mind about the goods, such as choosing the wrong size or finding the item cheaper elsewhere
Insisted that the trader do the service despite their warning that it may not meet your needs.
Took action that voided or damaged the outcomes produced by the service.
Have damaged the goods you bought.
Knew (or should have known) about a fault when you bought the goods.
Junction Computer Services may offer refunds in some of these circumstances as a sign of goodwill, though the law does not require it to do so.
Refund Methods
Junction Computer Services will typically refund in the same way that you paid. If this is not the case Junction Computer Services will refund in a mutually agreed way that serves both parties.
Junction Computer Services may offer replacement items, exchanges or credit notes instead of a refund. If the customer is legally entitled to a refund then it is at the customer’s discretion to decline the replacement, exchange or credit note in favour of a refund. Refunds may be offered by cash, electronic reversal or electronic funds transfer.
If Junction Computer Services offers a refund or exchange out of goodwill (when you are not legally entitled to a refund), they may place conditions on the refund or exchange, such as a restocking fee.
Disclaimer
Limitation of Liability. IN NO EVENT SHALL Junction Computer Services BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS WEB SITE OR ANY LINKED SITE, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION OR MATERIALS PRESENTED ON THIS WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY EVEN IF Junction Computer Services HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Junction Computer Services assumes no responsibility for accuracy, correctness, timeliness, price changes or content of the Materials provided on this web site. You should not assume that the Materials on this web site are continuously updated or otherwise contain current information. Junction Computer Services is not responsible for supplying content or materials from the web site that have expired or have been removed. THE MATERIALS PROVIDED AT THIS WEB SITE ARE PROVIDED “AS IS” AND ANY WARRANTY (EXPRESS OR IMPLIED), CONDITION OR OTHER TERM OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE IS HEREBY EXCLUDED.
As necessary by circumstance of items out-of-stock or otherwise currently unavailable, minor components or items may be substituted with components or items of equal or greater value to facilitate provision of product. Where major items or components cannot be substituted with equivalent product, Junction Computer Services will contact the customer as necessary to arrange alternatives.